Business lessons from the soccer World Cup

Purpose - Based on Spain's recent achievement as soccer World Cup winner, the purpose of this paper is to draw lessons for business leaders. Design/methodology/approach - This paper is a reflection, from a strategic viewpoint, on the events surrounding the championship. Findings - Ten general lessons are drawn for business leaders, entrepreneurs, family business owners, and managers in how they interact with customers and employees. Originality/value - The paper's value lies in using a high visibility sports event to draw lessons for businesses in a practice-oriented note.