A CASE-STUDY IN SQA AUDITS

Software quality assurance (SQA) audits are becoming a standard practice in corporations seeking to enter contractual relations with other organizations, or just evaluating their own state of readiness. This paper describes one approach to conducting SQA audits. Excerpts from reports of actual audits conducted on several organizations engaged in software development are used to show how an audit is conducted and what can be achieved through the auditing process. The paper is not meant to be a definitive answer or guide to doing SQA audits. Rather, it serves as an annotated case study of how SQA audits can be conducted with an emphasis on data gathering and reporting.