The quality management boom in the Spanish industry\

被引：0

作者：

Casadesus Fa, Mart ^{[1
]}

Heras Saizarbitoria, Inaki ^{[2
]}

机构：

[1] Univ Girona, Girona, Spain

[2] Univ Basque Country, Leioa, Spain

来源：

UNIVERSIA BUSINESS REVIEW | 2005年 / 07期

关键词：

Quality; ISO; 9000; EFQM; Delphi; Management System;

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

In this article we analyze the impact of the implementation on Quality Management Systems (QMS) in the Spanish industry. In order to do it, we study the implementation of the famous standard ISO 9000 and the EFQM model in Spain compared with its impact in the rest of the UE-25. In spite of analyzing the motivations and the results obtained after the implementation of these Quality Management Systems, we present the results of a Delphi?s national study.

引用

页码：90 / 101

页数：12

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