Integrated Fuzzy VIKOR and Fuzzy AHP Model for Supplier Selection in an Agile and Modular Virtual Enterprise; Application of FMCDM on Service Companies

In this ever-changing world, organizations need to Outsource parts of their processes for having agile response to market's needs and varying demands. Because of temporal nature of virtual enterprises(VE's), the situation of outsourcing process in this kind of organizations is a vital situation. The main aim of this paper is to present a decision-making framework for specific area that is appropriated for complex states. The contribution of this paper is developing of fuzzy VIKOR method and combining it with fuzzy AHP. This extension suitable for decision- making situations whichbe face with mixture appraisement that simultaneously regarded to both "group utility" or majority and "individual regret" of the opponent. The Integrated and developed model is suitable for inconsistent conditions that we face to collection of criterias and sub criterias that should satisfy some of them collectively and simultaneously and in other attainment of some individual criterias is desirable. This framework then extended to a case study with varied criterias for outsourcing process.