PROCESSIBILITY INDEX FOR DECISION-MAKING AS SUPPORT FOR STRATEGIC PLANNING

Constant economy changes instigate business thoughts under the gaze of organizational processes. Horizontal organizations characteristics were recognized through an exploratoryqualitative research, and also the process definition and contextualization of the approaches by processes in order to obtain a definition of processibility in management. Posteriorly the Processibility Index proposed by Goncalves (2000b) was evaluated through logical-deductive analysis, verifying the non-coverage the main organizational characteristics. New factors were added, complementing the existing ones and proposing a new index. The research achieves futures prospects, because this measurable index is only relevant before a database that makes possible to categorize the value found, and then, through the information generated, guide the best managerial decision tied to the strategic planning.