The Influence of Patient and Provider Communication on Diabetes Care Delivery

被引：4

作者：

Young, Staci A. ^{[1
]}

Azam, Laila S. ^{[2
]}

Meurer, John R. ^{[2
]}

Hill, Renee S. ^{[2
]}

Cui, Chen ^{[2
]}

机构：

[1] Med Coll Wisconsin, Dept Family & Community Med, 8701 Watertown Plank Rd, Milwaukee, WI 53226 USA

[2] Med Coll Wisconsin, Inst Hlth & Soc, Milwaukee, WI 53226 USA

来源：

JOURNAL OF AMBULATORY CARE MANAGEMENT | 2016年 / 39卷 / 03期

关键词：

delivery of health care; health communication; patient-centered care; type 2 diabetes mellitus;

D O I：

10.1097/JAC.0000000000000119

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

To elicit the perspective of patients with type 2 diabetes, specific to communication with providers and health care teams. Methods: We conducted 21 focus groups with 115 adults in Midwestern primary care, endocrinology, and bariatric surgery clinics. Facilitators analyzed the transcripts using an iterative coding method. Results: The themes of encouragement and motivation, relationship building, compassion, and communication preferences highlighted effective strategies consistent with the core components of patient-centered care. Conclusions: Patients and providers benefit from systems in which patients are efficiently and compassionately supported in self-management within their abilities and in partnership with their support networks.

引用

页码：272 / 278

页数：7

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