Twitter and Facebook for User Collection Requests

被引:4
|
作者
Petit, Joan [1 ]
机构
[1] Portland State Univ, Portland, OR 97207 USA
关键词
Twitter; Facebook; social media; social networking; Web; 2.0; collection development;
D O I
10.1080/01462679.2011.605830
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
Libraries are offering more services through social media Web sites like Twitter and Facebook, and this presence online is encouraging more conversation between libraries and patrons, including collection development requests. A review of popular Twitter and Facebook library profiles reveals the most successful accounts to be those where the library actively engages its users online. Through these media, libraries can have direct, immediate conversations with patrons that result in patron-initiated material requests.
引用
收藏
页码:253 / 258
页数:6
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