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Zippo Lights Up with ABC/M
被引:0
|作者:
Miller, John
[1
]
Muras, Andrew
[2
]
Vecchio, Robert
[3
]
机构:
[1] Arkonas Corp, Houston, TX 77380 USA
[2] BAE Syst Analyt Solut, Huntsville, AL USA
[3] Zippo Mfg, Bradford, PA USA
来源:
关键词:
D O I:
10.1002/jcaf.20197
中图分类号:
F8 [财政、金融];
学科分类号:
0202 ;
摘要:
Zippo Manufacturing wanted a product- and customer-profitability reporting system, but it was leery of the potential costs and complexities. By using a few simple principles to get results quickly and inexpensively, Zippo soon had a working and effective system. Partly as a result, Zippo was recognized in 2005 as a best practice organization for Calculating and Reporting Customer Profitability by the APQC, a member-based nonprofit for process and performance improvement. (C) 2006 Wiley Periodicals, Inc.
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页码:47 / 56
页数:10
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