Microfinance Products and Service Quality in Financial and Quasi-Financial Institutions in China

被引：5
|
作者：
Chan, Sow Hup [1 ]
Lin, Jason Jianxiong [2 ]
机构：
[1] Univ Macau, Fac Business Adm, Management, Macau, Peoples R China
[2] Tongshang Rural Commercial Bank, Huainan, Peoples R China
来源：
STRATEGIC CHANGE-BRIEFINGS IN ENTREPRENEURIAL FINANCE | 2015年 / 24卷 / 03期
关键词：
D O I：
10.1002/jsc.2008
中图分类号：
F8 [财政、金融];
学科分类号：
0202 ;
摘要：
Mystery shopping' can be a useful diagnostic tool for banking regulators to monitor whether financial and quasi-financial institutions are operating within the legal regulatory framework, while microfinance service providers can use it to develop innovative yet attractively priced financial products and services.
引用
收藏
页码：267 / 284
页数：18
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