SCRIPT MANAGEMENT - A LINK BETWEEN GROUP SUPPORT SYSTEMS AND ORGANIZATIONAL LEARNING

被引:8
|
作者
KELEMAN, KS
LEWIS, LF
GARCIA, JE
机构
关键词
D O I
10.1177/1046496493244008
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
An important contribution of Group Support Systems (GSSs) may come from improvement of organizational memory and learning through dynamic script management. The evolution of script management is briefly outlined with suggested links to organizational memory and learning. Practical suggestions and research questions are proposed based on the relationships among scripts, meetings, and broader organizational processes.
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页码:566 / 582
页数:17
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