Capability Maturity Model and SAP: Toward a Universal ERP Implementation Model

AcceleratedSAP is a methodology developed for cost-effective SAP R/3 installation. Numerous project managers have adopted AcceleratedSAP for SAP implementation in a range of industries around the world. The Capability Maturity Model (CMM) is, similarly, a software model that improves software processes in software organizations so that software projects run successfully and deliver quality products. AcceleratedSAP and CMM were developed independently with completely different objectives but share two important characteristics: good engineering and good management practices. Given the high failure rates in software projects, organizations have adopted well-established software models, such as AcceleratedSAP and CMM. This paper describes how AcceleratedSAP and CMM can be aligned in terms of software project management practices. By combining their unique features, ERP managers can easily adopt CMM for ERP installations so that the advantages that can be realized through CMM KPAs (Key Process Areas), and can be exploited for business process re-engineering.