Exploring the Culture of Food Safety: The Role of Organizational Influencers in Motivating Employees' Safe Food-Handling Practices

被引：11
|
作者：
Abidin, Ungku Fatimah Ungku Zainal [1 ]
Arendt, Susan W. [1 ]
Strohbehn, Catherine H. [1 ]
机构：
[1] Iowa State Univ, Dept Apparel Events & Hospitality Management, Ames, IA USA
来源：
JOURNAL OF QUALITY ASSURANCE IN HOSPITALITY & TOURISM | 2013年 / 14卷 / 04期
关键词：
commercial and non-commercial operation; foodservice; motivation; organization; safe food-handling practices;
D O I：
10.1080/1528008X.2013.802587
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
The role of organizational influencers on foodservice employees' motivation to follow safe handling practices was explored. Data were collected from 311 employees with no supervisory responsibilities working in commercial and non-commercial foodservices. Employees identified level of agreement with eight organizational influencers that motivate them to follow safe food-handling practices. Data were analyzed to determine if differences in motivation by influencers existed among employees with different demographic characteristics. Age, years of foodservice experience and work status impacted motivations of both commercial and non-commercial employees. Future research could test a comprehensive measure of organizational influencers on employees' safe food-handling practices.
引用
收藏
页码：321 / 343
页数：23
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