Recent advances and challenges in task-oriented dialog systems

被引:0
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作者
Zheng Zhang
Ryuichi Takanobu
Qi Zhu
MinLie Huang
XiaoYan Zhu
机构
[1] Tsinghua University,Department of Computer Science & Technology
[2] Tsinghua University (THUAI),Institute for Artificial Intelligence
[3] Beijing National Research Center for Information Science & Technology,undefined
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关键词
task-oriented dialog systems; natural language understanding; dialog policy; dialog state tracking; natural language generation;
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学科分类号
摘要
Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey recent advances and challenges in task-oriented dialog systems. We also discuss three critical topics for task-oriented dialog systems: (1) improving data efficiency to facilitate dialog modeling in low-resource settings, (2) modeling multi-turn dynamics for dialog policy learning to achieve better task-completion performance, and (3) integrating domain ontology knowledge into the dialog model. Besides, we review the recent progresses in dialog evaluation and some widely-used corpora. We believe that this survey, though incomplete, can shed a light on future research in task-oriented dialog systems.
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页码:2011 / 2027
页数:16
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