Where is the Organisational Memory? A Tale of Local Government Employees in Ghana

This article examines the dual effects of certain variables that affect organisational memory loss and organisational learning in local government authorities in Ghana. Analysing data from a case study, the paper argues that plausible enablers of organisational learning could also constrain the storage and utilization of organisational knowledge. We found that unpredictable staff transfers caused by central governments’ management of employees at sub national level in addition to a poor culture of record keeping affect the ability of Metropolitan, Municipal and District Assemblies (MMDAs) to combine knowledge and experience required to optimize organizational performance. © 2014, Springer Science+Business Media New York.