Implementation of a multisite, interdisciplinary remote patient monitoring program for ambulatory management of patients with COVID-19

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作者
Jordan D. Coffey
Laura A. Christopherson
Amy E. Glasgow
Kristina K. Pearson
Julie K. Brown
Shelby R. Gathje
Lindsey R. Sangaralingham
Eva M. Carmona Porquera
Abinash Virk
Robert Orenstein
Leigh L. Speicher
Dennis M. Bierle
Ravindra Ganesh
Debra L. Cox
R. Nicole Blegen
Tufia C. Haddad
机构
[1] Mayo Clinic,Center for Digital Health
[2] Mayo Clinic,Kern Center for the Science of Health Care Delivery
[3] Mayo Clinic,Department of Nursing
[4] Mayo Clinic,Department of Management Engineering and Consulting
[5] Mayo Clinic,Division of Pulmonary and Critical Care Medicine
[6] Mayo Clinic,Division of Infectious Diseases
[7] Mayo Clinic,Division of Infectious Diseases
[8] Mayo Clinic,Division of General Internal Medicine
[9] Mayo Clinic,Division of General Internal Medicine
[10] Mayo Clinic,Department of Oncology
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摘要
Established technology, operational infrastructure, and nursing resources were leveraged to develop a remote patient monitoring (RPM) program for ambulatory management of patients with COVID-19. The program included two care-delivery models with different monitoring capabilities supporting variable levels of patient risk for severe illness. The primary objective of this study was to determine the feasibility and safety of a multisite RPM program for management of acute COVID-19 illness. We report an evaluation of 7074 patients served by the program across 41 US states. Among all patients, the RPM technology engagement rate was 78.9%. Rates of emergency department visit and hospitalization within 30 days of enrollment were 11.4% and 9.4%, respectively, and the 30-day mortality rate was 0.4%. A multisite RPM program for management of acute COVID-19 illness is feasible, safe, and associated with a low mortality rate. Further research and expansion of RPM programs for ambulatory management of other acute illnesses are warranted.
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