Groups at work: Lessons from research into large-scale coordination

Study of large-scale coordination seeks us to understand work between and across groups beyond earlier conceptions of social human factors. Revealing the complexity of work domains and the subtle yet effective ways that workers negotiate its challenges opens the way to develop support tools that are grounded in a scientific understanding. This first special issue in Large-Scale Coordination shows the breadth of application research from air traffic control to the military and multi-agency emergency response. A second special issue later this year will show depth of research at large scale in healthcare. © Springer-Verlag London Limited 2007.