The contribution of benchmarking to quality improvement in healthcare. A systematic literature review

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作者
Claire Willmington
Paolo Belardi
Anna Maria Murante
Milena Vainieri
机构
[1] Sant’Anna School of Advanced Studies,Institute of Management and Department EMbeDS
[2] Pisa,undefined
[3] Piazza Martiri della Libertà,undefined
关键词
Benchmarking; Quality improvement; Healthcare quality; Process indicator; Outcome indicators; Performance indicators;
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