The production of World Wide Web multimedia resources by Australian universities - An institutional analysis

World Wide Web (WWW) "home pages" are now ubiquitous for universities around the world. A university home page is the first place that many stakeholders will visit for research on the university or for information on a variety of topics. It was hypothesised that the size and nature of universities and their investment in the staffing of WWW sites will determine the level of output of WWW sites. A WWW-based survey was conducted of Webmanagers at all universities in Australia. A response rate of 80% was achieved. The number of services provided, the number of pages made available and the number of pages that are changed on a regular basis were alternative measures of output. The hypothesised relationships were not supported. The study found that universities are providing a wide range of services with low levels of staffing. © 2000 Kluwer Academic Publishers.