共 50 条
- [3] The Effects of Customer Participation on Customer Experience EBM 2010: INTERNATIONAL CONFERENCE ON ENGINEERING AND BUSINESS MANAGEMENT, VOLS 1-8, 2010, : 2468 - 2471
- [9] The Revolution of Customer Experience ELEKTRONIK IM KRAFTFAHRZEUG: ELEKTRIK, ELEKTRONIK, ELEKTROMOBILITAT, 2011, 2132 : 159 - 168
- [10] CUSTOMER EXPERIENCE MANAGEMENT 2012 THIRD INTERNATIONAL CONFERENCE ON SERVICES IN EMERGING MARKETS (ICSEM), 2012, : 44 - 49