Information Systems that Really Support Decision-Making

Decision makers are expected to make decisions which have a positive effect on the future of their enterprises. We expect that intelligent information systems support their activities. Today, databases and web-based resources, accessed through effective communications, make information about the past rapidly available. To project the future the decision makers either have to use intuition or employ tool for prediction, and initialize such tools with information obtained from an information system to such tools. An effective information system should integrate forecasting the future, and because there choices have been made, such a system must also support the comparative assessment of the effects of alternate decisions. The complexity of an information system handling the past, and multiple futures will be great, and must be modularized with effective interfaces. We recommend the use of an SQL-like interface language to access existing tools to assess the future, as spreadsheets and simulations. Making results of simulations accessible as another contribution to integrated information systems has the potential of greatly augmenting their effectiveness and really support decision-making.