Website accessibility: A survey of local e-government websites and legislation in Northern Ireland

The provision of accessible websites is a legal requirement under the Disability Discrimination Act 1995, which applies throughout Great Britain and Northern Ireland, and the Equality (disability, etc.) (Northern Ireland) Order 2000. A survey of local e-government websites indicated that few local councils in the devolved administration of Northern Ireland offered websites which were adequately usable by people with a disability, yet most citizen-government transactions occur at the local level. Design for all has obvious commercial benefits, but it has also become a legal obligation, and application of accessible design principles should improve the online experience of all users. © Springer-Verlag 2005.