Digital transformation in the households of older people

Background Digital technologies play an important role in people's everyday lives and this applies not just to younger people but increasingly to older people. The study examined how the use of and attitudes towards such technology have changed over the last 10 years through a comparison of 3 cross-sectional population surveys. Material and methods The data came from three Swiss surveys (2009: n = 1105; 2014: n = 1037; 2019: n = 1130) of people aged 65 years and over, each of which was conducted as a standardized telephone interview and combined with an optional written survey. Results The use of both the internet and mobile devices (smartphones, tablets) increased from 2009 to 2019: in 2009, 37.8% of the respondents used the internet, rising to 74.2% in 2019; however, people over 80 years old used these technologies less frequently. Although more and different internet resources were being used in 2019 than in 2009, the reasons given for not using the internet were similar and included security concerns, claims that using the internet is too complicated and the belief that learning to use it is too difficult. There has also been little change in the attitudes toward technology and the factors explaining internet use. Conclusion Even though the digital transformation is progressing, inequalities in the use of technology remain. Even when these are levelling out, new technologies will likely create new inequalities.