The hidden costs of emotional labor on withdrawal behavior: the mediating role of emotional exhaustion, and the moderating effect of mindfulness

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作者
Peng Peng
Xintian Li
机构
[1] Qingdao University of Technology,School of Business
[2] Shandong Jianzhu University,School of Business
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Emotional labor; Emotional exhaustion; Withdrawal behavior; Mindfulness;
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