Development and preliminary validation of a Greek-language outpatient satisfaction questionnaire with principal components and multi-trait analyses

被引：0
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作者：
Vassilis H Aletras
Efthemis A Papadopoulos
Dimitris A Niakas
机构：
[1] University of Macedonia,Business Excellence Laboratory, Department of Business Administration
[2] Hellenic Open University,Faculty of Social Sciences
来源：
BMC Health Services Research | / 6卷
关键词：
Outpatient Service; National Health System; Appointment Time; Summate Scale; Patient Satisfaction Questionnaire;
D O I：
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    [J]. BMC HEALTH SERVICES RESEARCH, 2006, 6 (1)
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    [J]. International Journal of Science and Mathematics Education, 2010, 8 : 761 - 782
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    Pavlatou, Evangelia A.
    [J]. INTERNATIONAL JOURNAL OF SCIENCE AND MATHEMATICS EDUCATION, 2010, 8 (04) : 761 - 782
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