Identification and prioritization of human resource strategies with employees’ creativity approach in administrative organizations using SWOT–ANP

Human resources management (HRM) helps the organization to assess organizational and environmental changes related to its activities at minimum costs. Moreover, HRM ensures unity and coherence to personnel activities. Therefore, nowadays, the human resources strategies are considered to be the main components of organizations to get improvement. It is imperative to consider the strategies, in order to increase the effectiveness and efficiency of the management activities, and in order to develop the abilities of employees. In this regard, successful organizations are those organizations in which managers and employees, are always in a dynamic competition for innovation and creativity on the basis of their organization strategies, and also those organizations in with thinking among the forces have become a habit and a task. The present study tries to identify and prioritize the human resource strategies with an approach based on the creativity among the employees in administration of documents and properties registration departments. The analysis was conducted by the strengths, weaknesses, opportunities, and threats matrix. Then analytical network process multi-criteria decision making method is applied to prioritize the strategies. The strategy for the maintenance of human resources, based on the expanded creativity criterion, would be the first priority, along with its details.