The remarkable ability of nematic elastomers to exhibit large deformations under small applied forces is known as soft elasticity. The recently proposed neo-classical free-energy density for nematic elastomers, derived by molecular-statistical arguments, has been used to model soft elasticity. In particular, the neo-classical free-energy density allows for a continuous spectrum of equilibria, which implies that deformations may occur in the complete absence of force and energy cost. Here we study the notion of force-free states in the context of a continuum theory of nematic elastomers that allows for isotropy, uniaxiality, and biaxiality of the polymer microstructure. Within that theory, the neo-classical free-energy density is an example of a free-energy density function that depends on the deformation gradient only through a nonlinear strain measure associated with the deformation of the polymer microstructure relative to the macroscopic continuum. Among the force-free states for a nematic elastomer described by the neo-classical free energy density, there is, in particular, a continuous spectrum of states parameterized by a pair of tensors that allows for soft deformations. In these force-free states the polymer microstructure is material in the sense that it stretches and rotates with the macroscopic continuum. Limitations of and possible improvements upon the neo-classical model are also discussed.