Is organizational progress in the EFQM model related to employee satisfaction?

被引:0
|
作者
Carmen Matthies-Baraibar
Andoni Arcelay-Salazar
David Cantero-González
Alberto Colina-Alonso
Marbella García-Urbaneja
Rosa María González-Llinares
Jon Letona-Aranburu
Catalina Martínez-Carazo
Maider Mateos-del Pino
Roberto Nuño-Solinís
Esther Olaetxea-Urizar
José Antonio de la Rica-Giménez
María Angeles Rodríguez-González
Silvia Dabouza-Acebal
机构
[1] Basque Health Service (Osakidetza),Basque Institute for Healthcare Innovation (O+berri)
[2] Torre del BEC,undefined
关键词
EFQM model; Total quality; Professional satisfaction; Quality improvement; Excellence;
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