Together Yet Apart: Remedies for Tensions Between Volunteers and Health Care Professionals in Inter-professional Collaboration

被引:0
|
作者
Georg von Schnurbein
Eva Hollenstein
Nicholas Arnold
Florian Liberatore
机构
[1] University of Basel,Center for Philanthropy Studies (CEPS)
[2] Swiss TPH,Swiss Centre for International Health
[3] Zurich University of Applied Sciences,Winterthur Institute of Health Economics (WIG), School of Management and Law
关键词
Inter-professional collaboration; Volunteer work; Health care provision; Inter-professional care; Volunteers; Dyadic perspectives; Volunteer coproduction;
D O I
暂无
中图分类号
学科分类号
摘要
While volunteering is an essential factor in service delivery in many societal areas, the inclusion of volunteers in formal settings can also lead to tensions. In this article, we combine the literature on volunteering and inter-professional collaboration (IPC) to elaborate a framework regarding remedies for tensions between professional staff and volunteers within IPC in health care provision to ensure successful collaboration. Using a dyadic survey design to interview volunteers and volunteer managers, we show that the perspectives of volunteers and volunteer managers on the antecedents of effective IPC differ in paradoxical ways. While volunteer managers apply organizational logic concerning tasks and processes to avoid tensions, volunteers seek solutions on a relational basis. However, rather than trying to resolve these paradoxes, our study indicates that carefully managing tensions arising between volunteers and professional staff may be more successful than trying to resolve all tensions.
引用
收藏
页码:473 / 485
页数:12
相关论文
共 50 条
  • [1] Together Yet Apart: Remedies for Tensions Between Volunteers and Health Care Professionals in Inter-professional Collaboration
    von Schnurbein, Georg
    Hollenstein, Eva
    Arnold, Nicholas
    Liberatore, Florian
    VOLUNTAS, 2023, 34 (03): : 473 - 485
  • [2] Inter-professional education refocused: health professionals learning together
    Warrender, F.
    Robertson, D.
    BRITISH JOURNAL OF OCCUPATIONAL THERAPY, 2014, 77 : 83 - 83
  • [3] Communication in health and inter-professional collaboration in the care for children with chronic conditions
    Schimith, Maria Denise
    Cezar-Vaz, Marta Regina
    Xavier, Daiani Modernel
    Cardoso, Leticia Silveira
    REVISTA LATINO-AMERICANA DE ENFERMAGEM, 2021, 29
  • [4] Inter-professional collaboration in the 'Health and Prevention in Schools' Project
    de Araujo Dias, Maria Socorro
    Bezerra Ribeiro Vieira, Francisca Maria
    Chagas da Silva, Lielma Carla
    Osawa Vasconcelos, Maristela Ines
    de Fatima Antero Sousa Machado, Maria
    CIENCIA & SAUDE COLETIVA, 2016, 21 (06): : 1789 - 1798
  • [6] Inter-professional collaboration in an Intensive Care Unit: Challenges and opportunities
    da Silva Barros, Eveline Rodrigues
    Lima Ellery, Ana Ecilda
    REV RENE, 2016, 17 (01) : 10 - 19
  • [7] The Impact of Structured Inter-professional Education on Health Care Professional Students' Perceptions of Collaboration in a Clinical Setting
    Pinto, Alison
    Lee, Sam
    Lombardo, Samantha
    Salama, Mariam
    Ellis, Sandi
    Kay, Theresa
    Davies, Robyn
    Landry, Michel D.
    PHYSIOTHERAPY CANADA, 2012, 64 (02) : 145 - 156
  • [8] Healthcare professionals' experiences of inter-professional collaboration during patient's transfers between care settings in palliative care: A focus group study
    Mertens, Fien
    Debrulle, Zoe
    Lindskog, Evelyn
    Deliens, Luc
    Deveugele, Myriam
    Pype, Peter
    PALLIATIVE MEDICINE, 2021, 35 (02) : 355 - 366
  • [9] The struggle for inter-professional teamwork and collaboration in maternity care: Austrian health professionals’ perspectives on the implementation of the Baby-Friendly Hospital Initiative
    Christina C. Wieczorek
    Benjamin Marent
    Thomas E. Dorner
    Wolfgang Dür
    BMC Health Services Research, 16
  • [10] The struggle for inter-professional teamwork and collaboration in maternity care: Austrian health professionals' perspectives on the implementation of the Baby-Friendly Hospital Initiative
    Wieczorek, Christina C.
    Marent, Benjamin
    Dorner, Thomas E.
    Duer, Wolfgang
    BMC HEALTH SERVICES RESEARCH, 2016, 16