An instrument assessing patient satisfaction with day care in hospitals

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作者
SM Kleefstra
RB Kool
LC Zandbelt
JCJM de Haes
机构
[1] Research institute for health care,Department Quality and Safety, Kiwa Prismant
[2] Radboud University Medical Centre Nijmegen,Scientific Institute for Quality of Healthcare
[3] University of Amsterdam,Academic Medical Centre, Department Quality and Process Innovation
[4] University of Amsterdam,Academic Medical centre, Department Medical Psychology
关键词
Patient satisfaction; Day care; Hospitals; Improving quality of care;
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