Multiattribute Supplier Selection Using Fuzzy Analytic Hierarchy Process

Supplier selection is a multiattribute decision making (MADM) problem which contains both qualitative and quantitative factors. Supplier selection has vital importance for most companies. The aim of this paper is to provide an AHP based analytical tool for decision support enabling an effective multicriteria supplier selection process in an air conditioner seller firm under fuzziness. In this article, the Analytic Hierarchy Process (AHP) under fuzziness is employed for its permissiveness to use an evaluation scale including linguistic expressions, crisp numerical values, fuzzy numbers and range numerical values. This scale provides a more flexible evaluation compared with the other fuzzy AHP methods. In this study, the modified AHP was used in supplier selection in an air conditioner firm. Three experts evaluated the suppliers according to the proposed model and the most appropriate supplier was selected. The proposed model enables decision makers select the best supplier among supplier firms effectively. We confirm that the modified fuzzy AHP is appropriate for group decision making in supplier selection problems. © 2010, the authors.