Assessment of actions in a multi-actor and multicriteria framework: Application to the refunding of microfinance institutions

This article formulates a methodology that describes the decision making process in which a group of actors (in this case, microfinance experts) become involved in actions. The actions, Microfinance Institutions (MFIs) being selected for refinancing, are described using several conflictual, ordinal criteria. This methodology is constructed in three consecutive steps: the first involves obtaining decision strategies from interactive input received from experts, the second compiles and merges individual decision strategies so as to create a common decision base and the third involves using this common decision base to construct a decision-making aid destined to help experts with the decision-making process. This methodology was tested with five microfinance experts in Cameroon. © Springer Science+Business Media, LLC 2007.