Impact of Industry 4.0 in service oriented firm

The first part of this study is devoted to concepts, approaches and some examples of the fourth industrial revolution. The basis of this revolution also well known as Industry 4.0 builds so called cyber-physical systems. They contain the integrated smart software systems including the internet address to enable the communication with environment as for product itself as for means of production and employees. All these enable the next level of efficiency and flexibility for both organizing and controlling of the value-creation chain over the whole lifecycle of products. In the first three chapters several Internet references and documents published by German Federal Ministry for Economic Affairs and Energy were used. Because of multiple cross references in documents, this report is written without detailed references in each paragraph of mentioned chapters. The last three chapters of the research presented undertake the short review of interdependencies between the Industry 4.0 and the well-known approach of computer-supported-cooperative-work established in the late 1980s. Long list of publications can be found in Wikipedia, and in many proceedings of ACM conferences on computer supported cooperative work (CSCW).