Managing Volunteer Assignment in a Sport Event

Any sport event can count with volunteers to support the rest of participants (organizers, officials...). This group usually concentrates an important number of collaborators who work selflessly, but with heterogeneity of profiles. The organizational success of these events depends to a large extent on their efficiency in the assigned tasks. Here, it is designed a methodology that generates an assignment of volunteers to tasks, taken into account the suitability of each person to the operations to be performed. One of the stages in the methodology is based in the resolution of a Mixed Integer Linear Program. This methodology is evaluated and applied to data from a world event.