Utilization of Peer Support Specialists as a Model of Emergency Psychiatric Care

Individuals with mental health conditions are increasingly presenting to emergency departments (EDs) for mental health treatment and crisis stabilization. Several factors contribute to this trend, including increasing numbers of individuals diagnosed with mental health conditions and limited availability of psychiatric providers. Models of care exist within EDs and in off-site settings to serve this population. Many of these models have shown promising outcomes, particularly in off-site settings. Opportunities now exist to improve care of patients with psychiatric emergencies within EDs by the effective use of peer support specialists (PSSs). Such use of PSSs within EDs has shown promising recovery-related outcomes. The current article describes a hospital in suburban Chicago that recently implemented the use of PSSs in their ED. Preliminary outcomes are summarized, and opportunities to optimize the use of PSSs in ED settings are discussed.