Exploring the Level of Information and Communication Technology Services and Use in Secondary School Library Media Centres in Kuwait: An Interpretive Case Study Research

The purpose of this study is to investigate the provision of information and communication technology (ICT) services and applications in secondary school library media centres (SLMC) in the state of Kuwait. This study focuses on the school community (teachers and pupils) and their skill at using, and knowledge of, ICT. There has been no previous research which has investigated the use of ICT in secondary school library media centres, so this study aims to fill the gap. In order to thoroughly understand the phenomenon, an interpretive case study approach has been adopted, and multiple qualitative and quantitative data gathering techniques have been utilised. In order to research the subject within context, pertinent literature was reviewed from both developed and developing countries. Initially, data gathering instruments showed remarkable findings. Both qualitative and quantitative data analysis approaches were used to produce valid and reliable results. The findings indicated that there was a significant lack of ICT related services in Kuwaiti school libraries. The results also showed that integration of ICT services into SLMCs was strongly advocated by teachers and pupils alike. To conclude, the results highlighted the need to better understand the importance of new environments in education. The findings of this research also highlighted the need for Kuwaiti policymakers to review and improve the current situation.