Trust is essential in human relationships including those within healthcare. Recent studies have raised concerns about patients' declining levels of trust. This article will explore the role of trust in decision-making about cardiopulmonary resuscitation (CPR). In this research thirty-three senior doctors, junior doctors and division 1 nurses were interviewed about how decisions are made about providing CPR. Analysis of these interviews identified lack of trust as one cause for poor understanding of treatment decisions and lack of acceptance of medical judgement. Two key implications emerged from the analysis. First, before embarking on a discussion about CPR it is essential to establish trust between the doctor and the patient/family. Secondly, it is essential that the CPR discussion itself does not undermine trust and cause harm to the patient.
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Hong Kong Polytech Univ, Dept Comp, Hong Kong, Hong Kong, Peoples R ChinaHong Kong Polytech Univ, Dept Comp, Hong Kong, Hong Kong, Peoples R China
Ou, Carol Xiaojuan
Sia, Choon Ling
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City Univ Hong Kong, Dept Informat Syst, Hong Kong, Hong Kong, Peoples R ChinaHong Kong Polytech Univ, Dept Comp, Hong Kong, Hong Kong, Peoples R China
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UCL, Dept Informat Studies, Arch & Records Management, London, England
UCL, Dept Informat Studies, Records & Arch Management Int MA Programmes, London, EnglandUCL, Dept Informat Studies, Arch & Records Management, London, England
Flinn, Andrew
Shepherd, Elizabeth
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UCL, Dept Informat Studies, Arch & Records Management, London, EnglandUCL, Dept Informat Studies, Arch & Records Management, London, England