Change Management in Public Libraries: Seven Recommendations from Copenhagen Libraries

被引：3

作者：

Brown, Chris ^{[1
]}

Wandi, Christina ^{[1
]}

机构：

[1] Santa Clara Cty Lib Dist, Campbell, CA USA

来源：

JOURNAL OF LIBRARY ADMINISTRATION | 2019年 / 59卷 / 08期

关键词：

change management; transformational change; implementation of strategy; service development; 21st-century skills;

D O I：

10.1080/01930826.2019.1661746

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

Shifts in the media landscape and user behavior mean that changes are made rapidly today. Taking a proactive stance on changes, new solutions and service design is therefore central to libraries of the 21st century. The development pushes the need for sharing knowledge about change management in libraries. This article details the experiences of the library system of Copenhagen, Denmark as a case study for change and change management. How did the libraries effect change? What was the process for determining the necessary changes and implementing them? This article distills the experiences of Copenhagen Libraries into seven recommendations for all practitioners of change management in public libraries.

引用

页码：915 / 926

页数：12

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