Artificial intelligence in simulation and optimization on business process reengineering

Existing approaches to business process reengineering include software-use for process documentation, simulation and analysis. However, there is no computer-support available for the automated creation of new business designs. The paper aims at developing new methods and procedures that will allow for improvement and new creation of process design based on simulation-supported process analysis. The developer of business processes will, therefore, get active support in process developement. He will be able to define objectives and restrictions for the design. By this he can interactively control the development. The methods will be implemented in a software packet. Existing state-of-the-art tools for business process modelling, analysis, simulation and optimization will be integrated into this software. The new methods and the software will be validated by solving actual problems within an industrial enterprise.