Using fuzzy AHP to develop intellectual capital evaluation model for assessing their performance contribution in a university

The university performance assessment has become one of the most important debates for the universities in Taiwan. This study aims at developing an intellectual capital (IC) evaluation model to facilitate the understanding of their contribution to the university performances. A conceptual framework that incorporates IC with the university assessment scheme in Taiwan is proposed to construct the IC components as the central intangible resources of universities that are concentrated on its link to university performance ultimately. Analytic hierarchy process (AHP) is applied to formulate and prioritize the IC measurement indicators for constructing the IC evaluation model as decision guidelines under which the development and productive use of investments in intangible assets can be made. In this paper, a fuzzy approach is integrated with AHP method to make up the vagueness about the degree of importance of decision-makers on judgment. An illustrative example is provided of the proposed model for developing a visualized form of Shu-Te University distinction tree. (C) 2009 Elsevier Ltd. All rights reserved.