Mobile Technology Acceptance for Library Information Service: A Theoretical Model

The rapid growth of mobile technology provides a great potential to support users to work in a dynamic mobile environment. Research findings indicate that students expect to access their institutes' service from their handheld devices. To cope with this trend, this paper aims to propose a theoretical model for academic institutes and service providers by addressing the following question: What are the key determinant factors for the mobile technology acceptance in using library information services? How to integrate between patron' perspective and technical perspective in the process of mobile technology acceptance in library context? While the Venketesh (2012), UTAUT2 model helps understanding and predicting the drivers of acceptance of new information technologies by consumers, the Goodhue (1995), task-technology fit model helps explaining how technology leads to the impact of user involvement on performance when technology provides features and support that fit the requirement of a task. Adapting the UTAUT2 model requires re-specification to suit a specific information system. The re-specific model introduces new constructs and new measuring instruments. New constructs will add to the UTAUT2 model as well as including integration variables namely technology characteristics and task characteristics. The research includes both exploratory and quantitative techniques. The structural equation model will be used for data analysis. The contribution of the model is a design guideline for the mobile technology function that is consistent with the library context.