Discovering multitasking behavior at work: A context-based ontology

被引:0
|
作者
Zacarias, Marielba [1 ,2 ,3 ]
Pinto, H. Sofia [2 ,4 ]
Tribolet, Jose [2 ]
机构
[1] Univ Tecn Lisboa, Inst Super Tecn, Dept Informat Syst & Comp Sci, P-1100 Lisbon, Portugal
[2] INESC, Org Engn Ctr, P-1100 Lisbon, Portugal
[3] Univ Algarve, P-1100 Lisbon, Portugal
[4] INESC ID, ALGOS, P-1100 Lisbon, Portugal
关键词
multi-tasking; context modeling; task discovery; ontology;
D O I
暂无
中图分类号
TP301 [理论、方法];
学科分类号
081202 ;
摘要
Despite the availability of several task and personal information management tools, an appropriate support to human multitasking at work is still lacking. Supporting multitasking behavior entails capturing and modeling this behavior. In this paper, we refine an approach to model multitasking behavior in organizations, through an ontology based on two interrelated primitives; action and interaction contexts. The main contributions of the proposed ontology are: (1) enable the discovery of scheduling heuristics combining personal and inter-personal elements, (2) enable bottom-up discovery of tasks and (3) suggest a flexible system architecture for multitasking support. The first two contributions are illustrated through a case study.
引用
收藏
页码:292 / +
页数:3
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