Enhancing Virtual Learning by Improving the Learning Environment and User Experience

Learning is an essential virtue in a dynamic environment. Technologies offer both opportunities and challenges to learning. The global nature of the environment today calls for virtual learning, which offers dimensions, such as, convenience, time and cost factors. This research seeks to promote virtual learning experience by improving the learning environment and user experience. The research is based on a total virtual learning experience of a masters' level information and communication technology for development (ICT4D) class at the University of Tampere. A survey was conducted at the mid-course stage to assess the virtual learning experience and propose ways to improve learning process. The assessment included how well the virtual environment and pedagogy promoted quality learning, that is, constructive, collaborative and conversational learning. The research seeks to promote quality learning by improving the learning environment and participants' virtual learning experience. That is, context is embraced to map the learning process that suits the learners and study contents. The results of this study included highlight of pedagogical techniques and technological tools that fit the learners' and study content requirements to foster learning in a virtual environment.