How can we make user instructions motivational?

被引:0
|
作者
Steehouder, M [1 ]
Loorbach, N [1 ]
机构
[1] Univ Twente, Enschede, Netherlands
关键词
motivational instructions; instructions; documentation strategies; procedures;
D O I
暂无
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
Good technical instructions are often viewed as 'cool, concise and professional', but there are good arguments to pay attention to their persuasive and motivational aspects as well. Until now, only analyses of existing instructions have been published, while guidelines for making instructions motivational are not yet studied carefully. In this paper we present four strategies that can be followed, and an experiment that was meant to test the effects. The results show that motivational elements do increase the user's appreciation of the instructions, but have no effect on performance, set( efficacy, or appreciation of the product. However, there are indications that further research may show effects.
引用
收藏
页码:101 / 108
页数:8
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