Information systems in the public sector: The e-Government enactment framework

被引:148
|
作者
Cordella, Antonio [1 ]
Iannacci, Federico [2 ]
机构
[1] Univ London London Sch Econ & Polit Sci, Informat Syst & Innovat Grp, London WC2A 2AE, England
[2] Canterbury Christ Church Univ, Fac Business & Management, Canterbury CT1 1QU, Kent, England
来源
关键词
e-Government enactment framework; Technology enactment framework; Public sector ICT; e-Government; Case study research; SERVICE DELIVERY; TECHNOLOGY; MANAGEMENT; TRANSFORMATION; BUREAUCRACY; CITIZENS; LESSONS;
D O I
10.1016/j.jsis.2010.01.001
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Despite the burgeoning number of studies of public sector information systems, very few scholars have focussed on the relationship between e-Government policies and information systems choice and design. Drawing on Fountain's (2001) technology enactment framework, this paper endeavours to conduct an in-depth investigation of the intricacies characterising the choice and design of new technologies in the context of e-Government reforms. By claiming that technologies are carriers of e-Government reform aims, this study investigates the logics embedded in the design of new technology and extant political interests and values inscribed in e-Government policies. The e-Government enactment framework is proposed as a theoretical and analytical approach to understand and study the complexity of these relationships which shape e-Government policies. (C) 2010 Elsevier B.V. All rights reserved.
引用
收藏
页码:52 / 66
页数:15
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