Key influencers on the perceived importance of information systems management issues: A comparison of survey results in Hong Kong and United Kingdom

This paper reports on a study to identify the information systems issues which are perceived as important in Hong Kong by business and IT managers and whether these differ greatly from results in the UK. In order to do sd the study replicates the research study completed in 1992 in the UK by Galliers et al, compares findings findings and thene importance and problematic nature of the various IT and organisational issues. It was therefore decided to extend this survey to include the 'cross-culture gap' by comparing the responses from IS and business managers in Hong Kong (HK) with those identified in the United Kingdom (UK). In addition, the investigators conducted an in-depth analysis through case study of a specific industry container terminal operators, where IT is viewed as critical to strategic development. The results from these cases were compared against the general survey response to identify whether these provided a different view of key issues.