Encouraging online engagement: The role of interdependent self-construal and social motives in fostering online participation

Developing and maintaining a user base that actively contributes to an online community is often essential to a website's success. For many online communities, developing such a user-base can be challenge for web designers. Working from a functionalist perceptive, two studies explored how the individual difference of interdependent self-construal was related to participation and engagement in the online community MovieLens.org. In the first study, we found that those individuals high in interdependent self-construal were particularly unlikely to contribute to the website. In an attempt to increase the online engagement of this type of user, we then created an interactive web feature that tapped into the social motives of those high in interdependent self-construal. This feature allows users to create Top Five movie lists that can be shared with other users. In the second study, we found that interdependent self-construal was associated with more use of the Top Five lists feature, that using this feature was associated with more interest in seeing others' lists, which in turn predicted more interest in MovieLens. Implications for web design and psychological theory are discussed. (C) 2017 Elsevier Ltd. All rights reserved.