Knowledge management system requirements to support Engineering-To-Order manufacturing of SMEs

被引：9
|
作者：
Cocca, P. [1 ]
Schiuma, G. [2 ]
Viscardi, M. [3 ]
Floreani, F. [4 ]
机构：
[1] Univ Brescia, Dept Mech & Ind Engn, I-25123 Brescia, Italy
[2] Univ Basilicata, Dept Math Informat & Econ, Potenza, Italy
[3] Cosberg SpA, Terno Disola, Italy
[4] Intellimech, Bergamo, Italy
来源：
KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE | 2022年 / 20卷 / 06期
关键词：
Knowledge management; ETO; information technology; SMEs; case study; COORDINATION; FRAMEWORK; DESIGN;
D O I：
10.1080/14778238.2021.1939174
中图分类号：
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号：
1205 ; 120501 ;
摘要：
This paper analyses the characteristics of a knowledge management system supporting an Engineer-To-Order manufacturing strategy in the context of small and medium-sized enterprises (SMEs). For this reason, after the identification of a set of knowledge management system requirements, three in-depth case studies of Italian small and medium-sized enterprises are discussed. The paper introduces an IT-based tool to support implementing a knowledge management system to enhance Engineer-To-Order manufacturing performance. The paper contributes to advancing the understanding of knowledge management systems' relevance to improve SMEs' performance, specifically in the operative context of the Engineer-To-Order business and provides practical implications for IT-based tools defining a platform for the development of knowledge management systems.
引用
收藏
页码：814 / 827
页数：14
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