Relationship between quality management practices and knowledge transfer

被引：206
|
作者：
Molina, Luis M. [1 ]
Llorens-Montes, Javier [1 ]
Ruiz-Moreno, Antonia [1 ]
机构：
[1] Univ Granada, Dept Management, E-18071 Granada, Spain
来源：
JOURNAL OF OPERATIONS MANAGEMENT | 2007年 / 25卷 / 03期
关键词：
quality management; empirical research;
D O I：
10.1016/j.jom.2006.04.007
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
This paper analyzes the relationship between quality management (QM) and knowledge transfers. The study of QM was tackled by analyzing the degree of implementation of the different practices that compose it. Hypotheses are developed on the relationship between some QM practices and knowledge transfers. Both the proposed model and the hypotheses were tested on a sample of 197 Spanish firms. The results confirm the importance of the different QM practices on internal and external knowledge transfers. (c) 2006 Elsevier B.V. All rights reserved.
引用
收藏
页码：682 / 701
页数：20
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