A systems perspective on markets - Toward a research agenda

被引:95
|
作者
Vargo, Stephen L. [1 ]
Koskela-Huotari, Kaisa [2 ]
Baron, Steve [3 ]
Edvardsson, Bo [2 ]
Reynoso, Javier [4 ]
Colurcio, Maria [5 ]
机构
[1] Univ Hawaii Manoa, Shidler Coll Business, 2404 Maile Way, Honolulu, HI 96822 USA
[2] Karlstad Univ, Serv Res Ctr, CTF, Univ Gatan 2 11A, S-65188 Karlstad, Sweden
[3] Univ Liverpool, Management Sch, Chatham St, Liverpool L69 7ZH, Merseyside, England
[4] Tecnol Monterrey, EGADE Business Sch, Ave Rufino Tamayo & Fundadores, San Pedro Garza Garcia 66269, Nuevo Leon, Mexico
[5] Univ Catanzaro Magna Graecia, Campus S Venuta,Viale Europa, I-88100 Catanzaro, Italy
关键词
Markets; Systems thinking; Marketing; Complex systems; Research agenda; CO-CREATION; INNOVATION; ECOSYSTEMS; COMPLEXITY; SOCIOLOGY; DYNAMICS;
D O I
10.1016/j.jbusres.2017.03.011
中图分类号
F [经济];
学科分类号
02 ;
摘要
This paper addresses the implications of an emerging, increasingly important way of thinking about markets: systems thinking. A market is one of the most founational abstractions in marketing and business research; yet, it often receives too little attention. As a result, the taken-for-granted assumptions about markets spur from over-simplified conceptualizations of neoclassical economics that depict markets as static and mechanistic. Systems thinking represents a major change in perspective that involves transcending this mechanistic worldview and thinking instead in terms of wholes, relationships, processes, and patterns. We argue that building a theory of markets based on systems thinking, would enable scholars to develop more realistic models that correspond with fast-changing business environment and therefore, increase both the rigor and relevance of future research. To further this aim, we identify the main implications of systems thinking and formulate them into a research agenda to further the systemic understanding of markets. (C) 2017 The Authors. Published by Elsevier Inc.
引用
收藏
页码:260 / 268
页数:9
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