Selected It Tools in Enterprise Knowledge Management Processes - Overview and Efficiency Study

被引：1

作者：

Pondel, Maciej ^{[1
]}

Pondel, Jolanta ^{[2
]}

机构：

[1] Wroclaw Univ Econ, Komandorska 118-120, Wroclaw, Poland

[2] WSB Univ Wroclaw, Fabryczna St 29-31, PL-53609 Wroclaw, Poland

来源：

ARTIFICIAL INTELLIGENCE FOR KNOWLEDGE MANAGEMENT, AI4KM 2017 | 2019年 / 571卷

关键词：

Communication; IT communication tools; Enterprise social; Self-service business intelligence; Knowledge management;

D O I：

10.1007/978-3-030-29904-0_2

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Today enterprises work in a rapidly changing environment. Those changes bring uncertainty about future that can result in high risks but also in new business opportunities. Modern communication technologies enable a better management of information and knowledge flows, what is essential to achieve a success in business. Digitalization processes experienced by modern companies require improvement of communication processes and knowledge management. This paper elaborates the essence of communication in modern companies. It overviews available IT tools supporting communication and knowledge management in enterprise. The aim of this article is to assess the current level of use of IT tools supporting knowledge management, by the companies considered as leaders in Poland, so the last part of the paper presents results of a survey research concerning usage, expectations and evaluation of available tools in Polish companies.

引用

页码：12 / 28

页数：17

共 50 条

[1] Enterprise social networking Knowledge Management tools and knowledge dynamics
Lacosta, Alizee
Thomas, Catherine
[J]. 2020 IEEE INTERNATIONAL CONFERENCE ON TECHNOLOGY MANAGEMENT, OPERATIONS AND DECISIONS (ICTMOD), 2020,
[2] KNOWLEDGE MANAGEMENT PROCESSES, TOOLS AND TECHNIQUES FOR COUNTERTERRORISM
Wiil, Uffe Kock
Memon, Nasrullah
Gniadek, Jolanta
[J]. KMIS 2009: PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON KNOWLEDGE MANAGEMENT AND INFORMATION SHARING, 2009, : 29 - 36
[3] The role of knowledge management solutions in enterprise business processes
Janev, V
Vranes, S
[J]. JOURNAL OF UNIVERSAL COMPUTER SCIENCE, 2005, 11 (04) : 526 - 545
[4] Improving the Efficiency of Intellectualisation Processes in Enterprise Management Systems
Kovshova, Tatyana
Trifonov, Pavel
Ramirez-Asis, Edwin
[J]. SYSTEMS, 2023, 11 (06):
[5] INFLUENCE OF COST MANAGEMENT TOOLS ON THE EFFICIENCY OF ACTIVITY OF ENTERPRISE STRUCTURES
Miller, Alexander
[J]. XIV INTERNATIONAL MAY CONFERENCE ON STRATEGIC MANAGEMENT, VOL XIV, ISSUE (1) (2018), 2018, 14 (01): : 75 - 82
[6] Study on Knowledge Management in Virtual Enterprise
Ji, Tao
[J]. PROCEEDINGS OF 2010 INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND INDUSTRIAL ENGINEERING, VOLS I AND II, 2010, : 160 - 162
[7] The Analysis of The Impact of Selected Elements of Knowledge Management on The Functioning of The Enterprise
Prusak, Rafal
Kardas, Edyta
[J]. EDUCATION EXCELLENCE AND INNOVATION MANAGEMENT: A 2025 VISION TO SUSTAIN ECONOMIC DEVELOPMENT DURING GLOBAL CHALLENGES, 2020, : 3515 - 3524
[8] Selected Aspects of Internet Marketing Processes Automation in Enterprise Management
Niedbal, Rafal
Sokolowski, Adam
Wrzalik, Artur
[J]. EDUCATION EXCELLENCE AND INNOVATION MANAGEMENT: A 2025 VISION TO SUSTAIN ECONOMIC DEVELOPMENT DURING GLOBAL CHALLENGES, 2020, : 3147 - 3156
[9] Study on Enterprise Knowledge Management Based on Knowledge Grid
Zhou Zhiying
Jiang Xuanwei
[J]. PROGRESS IN MEASUREMENT AND TESTING, PTS 1 AND 2, 2010, 108-111 : 195 - 200
[10] Study of knowledge sharing and strategy in enterprise knowledge management
Sui, LP
Yang, RJ
[J]. Proceedings of the Thirty-Seventh Southeastern Symposium on System Theory, 2005, : 336 - 340

← 1 2 3 4 5 →